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Professional drivers · PD-41

Private Hire Booking and Dispatch Staff Register

A free printable register of private hire booking and dispatch staff: role, start and end dates, record check date and number, training, and who cleared each person.

First page of the Private Hire Booking and Dispatch Staff Register — Keep a register of everyone who takes bookings or dispatches cars, ready for an inspection. Each person's record check, its next due date and their training sit on one line.
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One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.

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What this sheet is for

Keep a register of everyone who takes bookings or dispatches cars, ready for an inspection. Each person's record check, its next due date and their training sit on one line.

Who it is for

Private hire operators, office managers and dispatch supervisors.

How to use it

  1. Write your licensing authority's retention period and re-check policy at the top.
  2. Add a line for each person who takes bookings or dispatches vehicles, including part-timers and anyone working from home.
  3. Record the date and certificate number of their record check, and the next one due under your authority's policy.
  4. Write in training as it is completed, and who cleared the person to start.
  5. Keep the line when someone leaves: write the date they left, and review the register on a set date.

What is on the sheet

One page, top to bottom:

Printed under the title: Everyone who takes bookings or sends out vehicles for a private hire operator, with their record check, training, and start and end dates, kept up to date and ready for the licensing authority to inspect.

Your authority's policy sets the figures. Which check each person needs, how often it is repeated and how long this register is kept are set by your licensing authority's policy and the rules where you are, so none is printed. Record only the certificate number and date here; keep any certificate itself securely, and no longer than your policy allows.

Write-on lines: Operator · Operator licence number · Licensing authority · Keep this register for (authority's figure) · Re-check every (authority's policy) · Register kept by

Staff — role: B takes bookings, D dispatches; keep each line after they leave

Also printed: Record check

Table, 10 rows: Name · Role · Started · Left · Date · Number · Next due · Training · Cleared by · Works at

Write-on lines: Reviewed by · Date · Next review · Changes since the last review

Questions

Why is no retention period or check interval printed?

Because each licensing authority sets its own policy, and the period can be tied to how long you keep booking records. The sheet gives you boxes for your authority's figures, so the register matches what your inspector will ask for.

Should the criminal record certificate be kept with this register?

Record only the date and certificate number here. How the certificate itself is seen, stored and destroyed should follow your authority's policy and the data protection rules where you are.

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