Customer Record Card
Keep one card per customer so the history of what was done, what it cost and when the next visit is due lives in one place.
Invoicing and money · IM-23
A free printable appointment log — date, time, client, service, charged, paid, how, still owing and the next visit.
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
Run a week of appointments and the money that goes with them from one page.
Mobile trades, salons, tutors, groomers, cleaners, gardeners, therapists and anyone whose day is a list of visits.
One page, top to bottom:
Printed under the title: Appointments kept and money taken, for a business that sees clients one at a time.
One line per visit. For mobile trades, salons, tutors, groomers, gardeners, cleaners — anyone whose day is a list of visits. One line per appointment tells you who came, what it was, what they paid and what is still owed.
Write-on lines: Business · Week beginning · Sheet · Kept by
Table, 13 rows: Date · Time · Client · Service · Charged · Paid · How · Owing · Next visit
Write-on lines: Taken this week · Still owed · Appointments kept
It holds other people's personal details, so keep it somewhere secure, show it to no more people than need it, and destroy it once there is no longer a reason to hold it. Data protection law applies to a sheet of paper exactly as it does to a database.
Because a diary that only records bookings tells you nothing about who still owes you money, which is the thing small service businesses most often lose track of.
Keep one card per customer so the history of what was done, what it cost and when the next visit is due lives in one place.
Write an invoice by hand when you need one, in a layout that leaves room for whatever your country requires rather than assuming a set of fields.
See at a glance which invoices are out, which are late and when each was last chased, which is the information that actually gets invoices paid.
The same subject, with a version you can fill in on screen.
Which dogs are on the round, whose they are and how to get in.
When each session happened, on what subject and for how long.
The vehicle by make, model, colour and registration, with the mileage on arrival.
Every call on the round in the order you drive it.
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