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Music and performance · MU-12

Instrument Service and Setup Record

A free printable instrument setup record sheet for a repair bench — customer, condition on arrival, work agreed and done, parts used and the setup it left with.

First page of the Instrument Service and Setup Record — Have a written record of what an instrument looked like before you touched it, what the customer agreed to and what it went out with, for every job.
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One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.

Print it and write on it

Fill it in type and save

The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.

What this sheet is for

Have a written record of what an instrument looked like before you touched it, what the customer agreed to and what it went out with, for every job.

Who it is for

Guitar techs, luthiers, brass and woodwind repairers and music shops that take in instruments for setups and repairs.

How to use it

  1. Take the customer's details and note everything that came in with the instrument — case, strap, spare parts.
  2. Go over the instrument with the customer and write down every mark, crack and fault before any work starts.
  3. List the jobs agreed, tick them as they are done and note parts used and your charge for each.
  4. Record the setup the instrument left with, and have both sides sign it out.

What is on the sheet

One page, top to bottom:

Printed under the title: A repair bench's job record for one instrument — who brought it in, what it looked like on arrival, what was agreed, what was done and what it went out with. Charges and turnaround are your own; there is a blank for each and nothing is suggested.

Write-on lines: Customer · Phone / email · Date in · Promised by · Instrument (make / model) · Serial no. · Case / bag / extras in

Condition on arrival — go over it with the customer before any work starts

Table, 5 rows: Area · Checked · Found on arrival

Work agreed and done

Table, 4 rows: Job · Agreed · Done · Parts / strings used · Charge

Write-on lines: Out — setup left at (action / relief / gauge) · Tuning · Date out · Collected by

Signature strip: Technician · Customer · Date

Questions

Why is there no price list or standard turnaround on the sheet?

Because your rates and your bench time are yours to set, and they differ from one workshop to the next. There is a charge column and a promised-by field; what goes in them is your decision.

How is this different from the Guitar String and Setup Log?

That sheet is the player's own running history of one instrument over years. This is one job on one instrument from the workshop's side — condition in, work agreed, condition out — and it stays with the workshop.

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