Vehicle Collection and Delivery Sheet
Settle the 'that mark was not there' conversation before it starts. Mileage and fuel level are proved at both ends of a collection.
GV-18 1 page
Garage and vehicle workshop · GV-20
Vehicle Intake and Condition Record
A free printable vehicle check-in sheet for a garage — mileage, fuel, keys, what was left in the car and every mark already on it, agreed at booking in.
Download Free · no sign-up
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
What this sheet is for
Get the condition of the car agreed and signed before it goes anywhere. A scratch found at handback then has a record to be checked against.
Who it is for
Service advisers, receptionists and owner-operators booking a car in at the counter.
How to use it
- Fill in the job card number, the vehicle and the customer's contact details.
- Count the keys and note the locking wheel nut key, service book and spare wheel.
- Walk round the car with the customer and write one line per mark, with its size.
- List anything left in the car and ask the customer to take valuables.
- Sign it together before the keys go on the board.
What is on the sheet
One page, top to bottom:
Printed under the title: The walk-round at check-in — mileage, fuel, keys, what was in the car and every mark already on it — agreed with the customer before the keys go on the board.
Write-on lines: Job card no. · Date & time in · Vehicle reg · Make, model & colour · Customer · Contact no. · Mileage in · Fuel level · Booked in by · Keys (no.) · Locking wheel nut key · Service book · Spare wheel / kit · Warning lights on
- Valuables and loose items listed below, and the customer asked to take them
- Customer's own description of the fault written in their words on the job card
Condition on arrival — walked round with the customer — one line per mark
Table, 7 rows: Panel / area · What was found · Size / severity · Customer aware · Photo taken
Ruled lines: Items left in the vehicle
Signature strip: Customer signature · Received by · Date
Questions
Why walk round with the customer rather than after they have gone?
Because a mark written down in front of them is agreed; one written down afterwards is your word against theirs. Two minutes at check-in saves a much longer conversation at handback.
Where does the customer's description of the fault go?
On the job card, in their own words — the checklist reminds you to take it down. This sheet is about the state of the car as it arrived, not the work.
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