Footfall and Conversion Tally
Learn when the shop is actually busy and when it is only being browsed, so rotas and staffing follow the pattern rather than a guess.
Retail shop floor · RS-10
A free printable loyalty signup tracker for retail — a week of sign-ups at the till by person and shift, counting customers asked as well as joined.
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
See whether a quiet week for sign-ups is because nobody joined or because nobody was asked, which are different problems with different fixes.
Managers of independent shops and branches running a loyalty card, app or points scheme, and the till staff who offer it.
One page, top to bottom:
Printed under the title: A week of loyalty-scheme sign-ups at the till, person by person and shift by shift — how many customers were asked, how many joined, and what the totals came to.
Asks and joins, both counted. No sign-up target is printed. If head office or you set one, write it in the blank at the top; the sheet counts asks as well as joins, because a low join count with a low ask count is a different problem from a low join count with a high one.
Write-on lines: Store / branch · Week beginning · Scheme · Week's target (yours)
Table, 7 rows: Date · Staff member · Asked (tally) · Asked · Joined (tally) · Joined · Notes
Write-on lines: Customers asked · Joined · Joins per ask · Best shift · Signed off
Ruled lines: Notes — what worked at the till and what put people off
Because a target is set by you or your head office, and printing one would be inventing it. There is a blank at the top for yours.
Because joins alone hide the cause. Few asks and few joins means the offer is not being made; many asks and few joins means the offer itself is not landing. Both counts together tell you which.
Learn when the shop is actually busy and when it is only being browsed, so rotas and staffing follow the pattern rather than a guess.
See at a glance which departments carried the day and which did not, in a form you can lay side by side week after week.
Keep one card per customer so the history of what was done, what it cost and when the next visit is due lives in one place.
Count things by hand while doing something else, with the categories named and the totals worked out at the end of each row.
Every sheet, binder, game and puzzle on Upkeep Papers is free to download, with no email and no account. Making them is not free: each one takes days of research, design and checking, and the site costs money to run. If something here saved you time, you can buy us a coffee. It is entirely optional: nothing is locked, and nothing changes if you don’t.
Opens PayPal in a new tab. Any amount, and nothing changes if you would rather not.