Guest Transfer and Taxi Log
Stop a guest standing in the lobby waiting for a car nobody actually booked, and put the right fare on the right bill.
HG-12 1 page
Hotels and guest accommodation · HG-13
Guest Welcome and House Information Sheet
A free printable guest information sheet — contacts, breakfast, checkout, Wi-Fi, fire exit, the room's quirks and the local shop, filled in once for every room.
Download Free · no sign-up
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
What this sheet is for
Answer the questions every guest asks in the first hour before they ask them. One page, on the desk in the room.
Who it is for
Guest house and bed and breakfast owners, small hotels and anyone letting rooms who does not have a printed folder for every room.
How to use it
- Fill in the house-wide details — contacts, breakfast, checkout, parking — once.
- Photocopy the sheet for every room.
- Add the room number, the Wi-Fi details and the room's own quirks by hand on each copy.
- Write the local information from what you actually know, not a listing.
- Replace the copy whenever a time or a number changes.
What is on the sheet
One page, top to bottom:
Printed under the title: The sheet that waits in the room — the things a guest needs to know about this house on the night they arrive. Fill in the house-wide details once and photocopy it; add the room number, the Wi-Fi and the room's own quirks by hand on each copy. Every time and rule on it is yours.
Write-on lines: Property · Room · Your host / manager · Desk hours
Contact and emergencies
Write-on lines: Desk or host phone · Out-of-hours phone · Dial for outside line · Property address · Fire assembly point · Nearest exit from this room · First aid kept at · Defibrillator at
Your stay
Write-on lines: Breakfast served · Where · Checkout by · Late checkout · Quiet hours · Wi-Fi network · Wi-Fi password · Parking · Luggage store · Housekeeping visits · Fresh towels · Laundry service · Room service hours
In this room — the things that are different in this room
Write-on lines: Heating control · Hot water · Safe · Television · Windows · Please do not · Please do
Around us — written by whoever knows the area
Write-on lines: Nearest shop · Cash machine · Pharmacy · Taxi number · Bus or train from · Places we like to eat · Walks from the door
Ruled lines: Anything else you would like to know — ask, or write it here for us to answer
Questions
Why are the breakfast and checkout times blank?
Because they are your times. A printed time would be wrong for most houses and would be the thing a guest quoted back to you. Write in your own, and change them on the sheet when they change.
Why is there fire information on a guest sheet?
Because a guest wants to know where the nearest exit and the assembly point are, and this sheet has a line for each. What else you are expected to display, and where, is a matter for the rules where you are — check them.
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