Holiday Let Guest Register
Keep a simple register of who stayed and when, in a form you can produce if somebody asks for it.
Hotels and guest accommodation · HG-05
A free printable hotel arrivals sheet — one day at the desk with expected arrivals, registration and keys, and departures with bills settled and rooms released.
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
Know at any point in the day who is in, who is still expected and which rooms are back with housekeeping, without opening a booking system.
Reception staff, night porters and owners of small hotels and guest houses who run the desk on paper or want a paper backup.
One page, top to bottom:
Printed under the title: One day at the desk — who is expected, who has arrived and been registered, and which rooms have been vacated and released to housekeeping.
Write-on lines: Property · Date · Desk shift · On duty
Table, 7 rows: Room · Guest name · Guests · Nights · Booked via · Arrived · Registered · Key given · Notes
Table, 5 rows: Room · Guest name · Due out · Left at · Key back · Bill settled · Checked by · Released · Notes
Because they are two different jobs at two different times of day, and the columns are not the same. An arrival needs registration and a key; a departure needs the key back, the bill and a room check.
On your guest register, which is a separate record with its own rules where you are. This log only tracks the movement through the day.
Keep a simple register of who stayed and when, in a form you can produce if somebody asks for it.
Know which keys are out at the end of every shift, and have a line to point to when a key or card goes missing.
Keep a paper diary that shows every booking, deposit and cancellation for the week, so a double booking or an unpaid deposit is seen before the guest arrives.
Hand a shift, a job or a role over properly, on the assumption that the person taking it does not yet know what they do not know.
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