Room Status and Turnaround Board
See at a glance which rooms are ready and which are not, without walking the corridor or ringing housekeeping, and have a record of when each room went back to reception.
HG-22 1 page
Hotels and guest accommodation · HG-24
Hotel Staff Shift Handover Sheet
A free printable hotel handover sheet — rooms not ready, guests still to arrive, open faults, cash, keys and kit, written by one shift and signed by the next.
Download Free · no sign-up
One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
What this sheet is for
Stop the things one shift knew from disappearing when they go home — the late arrival, the room out of order, the contractor due at seven — by writing them down and having the next shift sign that they read them.
Who it is for
Reception, night porters and duty managers in hotels, guest houses and hostels where the desk changes hands and there is no system that carries the detail across.
How to use it
- Fill the sheet in before the incoming shift arrives, not after they have started asking questions.
- List rooms with a situation, guests with something outstanding, and any fault or contractor still open.
- Count the float and the keys, and note any radios, fobs or phones being handed over.
- Go through it together; both sign with the time.
- Anything not ticked done by the end of the next shift is copied onto their sheet.
What is on the sheet
One page, top to bottom:
Printed under the title: What the outgoing shift knows and the incoming shift needs to — rooms not ready, guests still to arrive, faults open, cash and keys — written down before the changeover, read through together and signed for by both.
Write-on lines: Property · Date · Shift ending · Handing over · Taking over
Rooms — not ready, out of order, early check-in, late checkout — anything reception needs before selling a room
Table, 4 rows: Room · Situation · Action needed · Done
Guests — arrivals still due, departures still in, requests outstanding
Table, 3 rows: Room / name · What is outstanding · By when · Done
Faults and contractors — open maintenance and anyone expected on site
Table, 3 rows: Where · What · Reported to / expected · Done
Write-on lines: Float counted · Cash taken · Keys all present? · Keys out (which) · Radios / fobs / phones · Lost property logged? · Alarms set / checked · Read together at · Signed, handing over · Signed, taking over
Ruled lines: Notes — anything else the next shift needs to know
Questions
Why does the sheet not say what a shift is or who signs?
Because shifts run differently in a fifty-room hotel and a six-room guest house, and who is allowed to hold the float or the master keys is your house rule. The sheet gives both people somewhere to sign and a time; your rules say who those people are.
What goes in the notes?
Anything that does not fit a table: a guest who was unhappy at dinner, a delivery due, the fact that the lift engineer said he would be back. If the next shift would want to know it, it goes on the sheet.
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