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Home systems · HS-18

Grinder Pump Alarm and Service Log

A free printable grinder pump log: every alarm with the time, water use, power and breaker state, who was called and the cause given, plus service visits.

First page of the Grinder Pump Alarm and Service Log — Report a grinder pump fault that comes and goes with the dates and what was running. An engineer can do far more with a pattern than with one call.
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2 pages. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.

Print it and write on it

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The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.

What this sheet is for

Report a grinder pump fault that comes and goes with the dates and what was running. An engineer can do far more with a pattern than with one call.

Who it is for

Households on a low-pressure sewer with a grinder pump on the property, and the landlords responsible for them.

How to use it

  1. Fill in the station card once: pump, tank and panel locations, breaker, provider and emergency number.
  2. Copy your provider's instructions for when the alarm sounds onto the line under the card.
  3. Each time the alarm goes off, write the time, what water was in use, and whether the power or the breaker was involved.
  4. Record who you called, the job reference and the cause they gave.
  5. Log routine visits and repairs on the back.

What is on the sheet

2 pages, in this order:

Page 1

Printed under the title: Every alarm, power cut, breaker trip and service visit on the property's grinder pump, with the time and what was running in the house, so an intermittent fault can be reported as a pattern.

Your provider's instructions. Who looks after which part of the pump, and what to do when the alarm sounds, is set by your sewer provider or the pump's maker. Copy their instructions and emergency number below, and leave the tank and the control panel closed unless they tell you otherwise.

Write-on lines: Pump make and model · Serial no. · Installed on · Tank location · Control panel location · Breaker no. · Service provider · Emergency phone · When the alarm sounds, your provider says to

Alarms and faults — one line per event, written while it is fresh

Table, 21 rows: Date · Time · Alarm · Water use · Power · Breaker · Cleared · Called · Job ref. · Cause given

Page 2

Service visits

Table, 5 rows: Date · Visit · Company and engineer · Work done · Parts · Job ref.

Kept out of the drains — tick once everyone in the house knows; your provider's own list comes first

  • Wet wipes, including ones sold as flushable
  • Fat, oil and grease from cooking
  • Sanitary products, nappies and cotton buds
  • Cat litter, sand and grit
  • Medicines, paint and chemicals
  • Dental floss, hair and string

Questions

What should I do when the grinder pump alarm sounds?

Follow your sewer provider's or the pump maker's instructions, which the sheet gives a line to copy. They usually cover cutting water use and who to call. The sheet prints no steps of its own, because providers and pumps differ.

Why note what water was in use?

Because an alarm that comes with the washing machine or a bath points somewhere different from one that comes in the night with nothing running. Over a few events that pattern is often the most useful thing you can give the engineer.

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