Vehicle Service Record
Keep a service history in your own hands, so it survives changing garages and is there when you sell.
VE-01 1 page
Vehicle buying and selling · VB-18
Vehicle Fault and Repair Attempt Log
A free printable car repair attempt log: each recurring fault, every garage visit with dates, mileage, days off the road and order numbers, and the letters you sent.
Download Free · no sign-up
2 pages. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.
Print it and write on it
Fill it in type and save
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
What this sheet is for
Show how often a fault came back and how long the car was off the road, from the paperwork. A pile of repair orders becomes one dated record.
Who it is for
Owners of a new or nearly new vehicle with a fault that keeps returning after repair.
How to use it
- Fill in the vehicle, the seller and the warranty end date at the top.
- Give each fault a number and describe what happens, and when.
- After every visit, copy the dates, the mileage in and out, the work done and the repair order number from the paperwork the garage gave you.
- Add up the visits and days off the road per fault, and log each letter you send with its proof of delivery.
What is on the sheet
2 pages, in this order:
Page 1
Printed under the title: Every garage visit for a fault that keeps coming back: dates and mileage in and out, the work done, the repair order number and whether it was fixed, with the letters you send kept on the same record.
A record, not a claim. This is a record, not legal advice. Whether repeated repairs give you any right to a refund, a replacement or arbitration depends on the rules where you are and on your warranty. Copy each date, mileage and order number from the paperwork.
Write-on lines: Make and model · Registration · VIN · Bought on · Bought from · Mileage when bought · Warranty ends
Faults — number each fault, and use that number for every visit below
Table, 3 rows: No. · First noticed · What happens, and when · First reported to
Repair visits — from the repair order you were given each time
Also printed: Went in · Came back
Table, 18 rows: Fault · Garage · Date · Mileage · Date · Mileage · Days · Work done · Order no. · Fixed?
Page 2
Totals by fault
Table, 3 rows: Fault no. · Repair visits · Days off road · Still happening? · Notes
Letters and notices sent — keep a copy of each
Table, 3 rows: Date · Sent to · About · How sent · Proof of delivery
Questions
Does this log mean I am entitled to a refund?
No. It is a record, not legal advice. What repeated repairs entitle you to depends on the rules where you are and on your warranty, so check those; the log gives you the dates and numbers any claim would ask for.
Why write the mileage in and out?
It shows the car went in for that fault on that date and came back on another, and how far it was driven in between. The figures come from the repair order, which makes them hard to dispute.
Related sheets
Diagnostic Fault Code Record
Turn a diagnostic session into a record the next technician can pick up. It also gives the customer something better than 'it had a code'.
GV-07 1 page
Auto Repair Estimate Form
Put the price in writing before the work starts, which is what prevents most garage disputes.
VE-12 2 pages
Vehicle History and Paperwork Check Record
Keep a dated account of which documents you actually saw and what each one said, rather than a memory of being shown a folder.
VB-07 2 pages
