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IT and office systems · IY-03

IT Change and Release Record

A free printable IT change record — one sheet per change to a live system, with the reason, rollback plan, implementation steps and sign-off.

First page of the IT Change and Release Record — Change a live system deliberately, with a written way back and a record of what was done. Agreed beforehand, verified afterwards, by name.
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One page. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.

Print it and write on it

Fill it in type and save

The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.

What this sheet is for

Change a live system deliberately, with a written way back and a record of what was done. Agreed beforehand, verified afterwards, by name.

Who it is for

Small IT teams, office managers who look after the systems, and contractors making changes on a client's site.

How to use it

  1. Fill in the reference, system and requester before the planned date.
  2. Write the rollback plan in plain words before anything is touched.
  3. Note who was told, then tick each implementation step as it is done with the time and your initials.
  4. Record the outcome and whether the change was rolled back.
  5. Have it approved before and verified after.

What is on the sheet

One page, top to bottom:

Printed under the title: One sheet per change to a live system — what, who agreed it, how it would be undone, and what actually happened.

Rollback first. The rollback plan is written before the change, not during it, in plain words someone else could follow with you off sick. If you cannot say how you would put things back, the change is not ready.

Write-on lines: Change reference · System / service affected · Requested by · Date raised · Planned date and time · Expected downtime · Users affected · Priority

Ruled lines: What is changing, and why

Ruled lines: Rollback plan — how to put it back if it goes wrong

Write-on lines: Who was told beforehand · How, and when

Implementation log — tick each step as it is done, in order

Table, 4 rows: Step · Done · Time · By · Result / notes

Signature strip: Outcome / rolled back? · Approved by · Implemented by · Verified by

Questions

Is this only for big changes?

No. A firmware update on the firewall or a new printer driver on every desk is exactly the kind of small change that goes wrong at half past four on a Friday. What counts as a change worth recording is your own team's decision.

Why a separate verified-by signature?

Because the person who made the change is the least reliable judge of whether it worked. Someone else checking that the users can log in closes the loop.

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