Removals Damage and Claim Record

Who this is for

Every damaged or missing item, from report to settlement. Each line holds what happened to the item, the value claimed, when it was reported, the claim reference, the response and the amount paid, so nothing is forgotten while letters go back and forth.

Anyone who has opened boxes after a move and found breakages or gaps, and households claiming from a removals company or an insurer who want the whole claim on one page.

What this helps you track

• Each damaged or missing item with its box number and a description
• The value claimed against each item and the total claimed
• When each item was reported and the reference it was given
• What the removals company or insurer said and what they paid
• Which claims are still open and how close the contract deadline is

How to use it

1. Write the removals company, the job reference and the delivery date, and copy the claim deadline exactly as your contract or policy states it.
2. As you unpack, give each damaged or missing item a line with its box number and a plain description of the damage or loss.
3. Enter the value you are claiming, tick when photos have been taken, and write the date you reported it.
4. Add the claim reference and a short note of each response as it arrives, then the amount settled and the date the item was closed.
5. The open column, the totals and the summary are worked out in the browser and the workbook; on paper, add down the claimed and settled columns.

Formats

• Printable PDF (A4 and US Letter)
• Fillable PDF with form fields
• Fill in online, saved in your browser
• Excel / Google Sheets workbook

The printable is laid out inside a box that fits both A4 and US Letter, so the two files are identical and neither one is scaled. The fillable PDF has real form fields. The workbook uses plain formulas only — SUM, IF, COUNTIF and the like — so it opens in Excel, LibreOffice and Google Sheets without anything breaking, and every calculated cell is grey so you can see which figures it worked out.

How to print

Download the A4 or US Letter file to match the paper in your printer, open it in a PDF reader and print at 100% — not "fit to page", which shrinks the writing space. Both files leave a 14 mm margin, which clears the unprintable edge on home printers. To print the online version with your entries in it, use the Print this sheet button, which prints only the sheet and none of the page around it. More on printing.

Questions

How long do I have to report damage?

That depends entirely on your removals contract or insurance policy, which is why the deadline is a field you copy from your own paperwork. Read it on delivery day, not after the boxes are unpacked.

What evidence helps a claim?

Photos of the damage and the packaging, the box number, the item's condition before the move and proof of its value. The fragile and high-value items packing record is designed to hold the before side of that.

How does the sheet know a claim is open?

A line counts as open until it has a closed date. Enter the closed date once an item is settled or refused, and the claims still open figure in the summary drops by one.

What if the settlement is less than I claimed?

Record the amount actually paid; the difference shows against the total claimed. Whether to challenge it is your decision, and your contract or policy should say how disputes are handled.