Grooming Salon Client Record

Who this is for

One card per dog, kept by the salon. The top holds the animal, the owner and the people to ring; the two note boxes hold the coat and the handling — the things a groomer learns in the first half hour and should never have to learn twice — and the visit table records what was done, what it came to and when the owner was told to come back.

Grooming salons, mobile groomers and home groomers keeping a card per client, and owners who want their own copy of what was done to the coat and what it cost.

What this helps you track

• The dog, the owner and a second number, on the card rather than in a phone
• The clip, blade and finish that suited this coat, in the groomer's own words
• How the dog behaves on the table, at the dryer and for nails, before the next groomer starts
• What was done at each visit, who did it and what was charged
• The rebooking date the groomer gave, and how far off it now is

How to use it

1. Fill in the dog and the owner when the client first books, with a second contact and the vet practice.
2. Write the coat box after the first groom: type of coat, the clip and length that worked, the finish asked for and anything that went wrong.
3. Write the handling box honestly — muzzle, dryer, nails, feet, standing, other dogs — so a colleague taking the dog knows before it is on the table.
4. Add a line per visit: date, service, groomer, the state the coat arrived in, anything you noticed on the skin, the price and the rebooking date you suggested.
5. The browser and spreadsheet versions total the prices and count the visits; on paper, add the column up at the end of the year.
6. Tell the owner about anything you find on the skin, ears or nails, and note that you did.

Formats

• Printable PDF (A4 and US Letter)
• Fillable PDF with form fields
• Fill in online, saved in your browser
• Excel / Google Sheets workbook

The printable is laid out inside a box that fits both A4 and US Letter, so the two files are identical and neither one is scaled. The fillable PDF has real form fields. The workbook uses plain formulas only — SUM, IF, COUNTIF and the like — so it opens in Excel, LibreOffice and Google Sheets without anything breaking, and every calculated cell is grey so you can see which figures it worked out.

How to print

Download the A4 or US Letter file to match the paper in your printer, open it in a PDF reader and print at 100% — not "fit to page", which shrinks the writing space. Both files leave a 14 mm margin, which clears the unprintable edge on home printers. To print the online version with your entries in it, use the Print this sheet button, which prints only the sheet and none of the page around it. More on printing.

Questions

How often should a dog be groomed?

That is a judgement for the groomer and the owner, based on the coat, the breed and how the dog lives. The rebooking column takes the date you gave, not an interval of ours.

Why record the coat's condition on arrival?

Because a matted coat changes what can be done and what it costs, and because a written note made before work starts settles most disagreements afterwards. Take a photograph too if your salon does that.

Should I write down what I notice on the skin or ears?

Yes, with the date. Groomers see skin, ears, claws and teeth more closely than most owners do. Tell the owner to speak to their vet; do not offer a diagnosis or a treatment.

Does the card handle prices with tax?

It multiplies and totals whatever you enter. Whether your prices include tax, and at what rate, is set by your business and the rules where you are.

Can one card cover two dogs from the same household?

Keep one per dog. Coats, temperaments and prices differ, and a shared card is how the wrong clip ends up on the wrong dog.