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Property records · PR-26

Home Warranty Claim Log

A free printable home warranty claim log: each request with its claim number, visit, service fee, outcome and days open, plus complaints and totals for the term.

First page of the Home Warranty Claim Log — Keep every home warranty claim on one log, from the first call to the repair. Slow visits, repeat refusals and the fees you have paid then show up as a pattern.
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2 pages. Choose your paper size — both versions are laid out identically, so neither one gets shrunk to fit.

Print it and write on it

Fill it in type and save

The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.

What this sheet is for

Keep every home warranty claim on one log, from the first call to the repair. Slow visits, repeat refusals and the fees you have paid then show up as a pattern.

Who it is for

Homeowners with a home warranty or service contract on their appliances and systems.

How to use it

  1. Copy the plan's details and your service fee from the contract, not from memory.
  2. Write a line as soon as you request service, with the claim number you are given.
  3. Fill in the visit, fee, outcome and the date it was resolved, then count the days it was open.
  4. Record any complaint or escalation on page two with its reference.
  5. At the end of the term, set what you paid against what the plan paid for before you renew.

What is on the sheet

2 pages, in this order:

Page 1

Printed under the title: One line per request made under a home warranty plan: the claim number, the visit, the service fee paid, the outcome and how many days it stayed open.

Your contract sets the terms. Fees, cover, caps and exclusions differ between plans, so copy yours from the contract. Keep every claim number and note who told you what: a slow or refused claim is easier to raise with a full record.

Write-on lines: Provider · Plan name · Contract no. · Claims phone or website · Term starts · Term ends · Plan cost · Service fee per visit · Caps, if any · Covered items you rely on · Exclusions to watch

Claims

Table, 23 rows: Requested · Item and fault · Claim no. · Visit · Fee paid · Outcome · Resolved · Days · Notes

Page 2

Complaints and escalation

Table, 3 rows: Date · Claim no. · Raised with · Reference · What was asked · Outcome

Write-on lines: Fees paid this term · Plan cost · Repairs the plan paid for (your figure) · Renew?

Questions

Why compare fees paid with repairs covered?

Because a plan's value depends on how often you claim and what it pays for. Totalling the plan cost and service fees against the repairs it actually covered gives you your own figure to judge renewal by, instead of the provider's.

What if a claim is refused?

Ask for the reason and the contract clause in writing, and note who told you and when. If you think the refusal is wrong, use the provider's complaints process first; consumer bodies differ by country, so check the rules where you are.

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