Energy Bill Dispute and Complaint Record
The bill in dispute, the amount charged and the amount you think is right.
Energy and Utilities · EU-615 · Form
Energy bill checking worksheet — compare the bill's readings with your own and recalculate the total at the bill's own rates. PDF, Excel and browser.
One page. The A4 and US Letter files are laid out identically, so neither is shrunk to fit.
Print it and write on it
Fillable PDF type and save
Spreadsheet formulas included
The fillable versions have real form fields — open them in any PDF reader, type into them and save. Printing help.
The same sheet, on screen. Totals and figures are worked out as you type, rows can be added or removed, and you can print it or download the completed version as a PDF. Everything stays in your browser — your entries are kept in this browser's own storage on this device, nothing is uploaded, and there is no account.
Check the bill before you pay it. Copy the readings, units, unit rates and standing charge from the bill, set your own meter readings beside them, and the sheet recalculates each fuel and shows the gap from what you were charged. A checklist covers the things a total alone will not show.
Anyone who has received a bill that looks too high, is based on estimated readings or has come after a tariff change, and wants to check it line by line.
The printable is laid out inside a box that fits both A4 and US Letter, so the two files are identical and neither one is scaled. The fillable PDF has real form fields. The workbook uses plain formulas only — SUM, IF, COUNTIF and the like — so it opens in Excel, LibreOffice and Google Sheets without anything breaking, and every calculated cell is grey so you can see which figures it worked out.
Download the A4 or US Letter file to match the paper in your printer, open it in a PDF reader and print at 100% — not "fit to page", which shrinks the writing space. Both files leave a 14 mm margin, which clears the unprintable edge on home printers. To print the online version with your entries in it, use the Print this sheet button, which prints only the sheet and none of the page around it. More on printing.
Compare the meter readings in the readings table, which are in the meter's own units, and enter the kWh the bill shows in the charges table. The gas meter reading and kWh conversion calculator can check the conversion using the figures on your bill.
Bills often show unit rates and standing charges in pence, but totals in pounds. Entering everything in the same unit keeps the recalculated cost comparable with the bill total. Divide a pence figure by 100 before you enter it.
Give each rate its own line in the charges table, such as Electricity day and Electricity night, with the standing charge on one line only so it is not counted twice.
Small gaps usually come from rounding, since suppliers round rates and VAT at different points. A larger gap, or readings that do not match your own, is worth raising with the supplier.
The bill in dispute, the amount charged and the amount you think is right.
Meter units used between readings, for metric or imperial meters.
The kWh used between one reading and the next.
Printable sheets, workbooks and tools on the same subject.
Build a running record of readings and the usage between them, so a bill is something you can check rather than something you have to accept.
Meter readings turned into usage and cost per period, so a bill can be checked against what the meter actually did rather than taken on trust.
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